Serving Colorado 
for Over 40 Years

FAQs for Our Car Wash in Aurora and Denver

​ 
Q1. Why is there a $15 charge on my credit card account, I only used $5 to wash my car? 
                    A. All credit cards are billed a temporary charge of $15 to start that will be reversed after 2 or 3 business days when the actual charge posts. If 
                         the correct charge does not appear on your account after 2 to 3 business days, email us at [email protected]

Q2. How much does it cost to start washing my car?
                   A. See the locations page for more information on the pricing at each car wash.

Q3. How can I locate the car wash in Denver closest to me? 
                   A. Our locations are on the regional map on the main page of our website. Each location has a drop down map of the address to give the customer  
                       cross streets for more accurate directions.

Q4. Do any of your locations offer a full service car wash?
                   A. No. All our locations offer only self service bays with all the necessary functions to keep your car looking great. 

Q5. How do I report a problem encountered while washing my car?
                       The customer can submit a problem ticket by completing the contact form on the main page of our website. If the problem needs immediate 
                       attention can email [email protected] for further assistance.

Q6. Do all your locations accept credit cards? 
                   A. Both locations accept credit cards.   

Q7. What are the hours of operation for your car wash in Denver? 
                   A. All of our car washes are open 24/7, 365 days a year

Q8. I accidentally vacuumed my keys or other personal item, how can I get them back? 
                   A. Email [email protected] to receive instructions for opening the vacuum clean out door.

Q9. Do you offer discounted tokens? 
                   A. Yes. We offer a discount of 20% for purchases of $50 or more. 

Q10. Are Gift Cards and Fleet Cards available? 
                   A. Yes. Please email us at [email protected] for more information.

Q11.  Does the car wash accept Apple Pay or Google Pay?
                    A. Yes, the bays accept mobile payments including Apple Pay and Google Pay.  The vacuums are swipe only.




Copyright: Hi Performance Car Wash II, Inc. | Self Serve Car Wash Denver | All rights reserved.
2290 Federal Blvd | Denver, Co 80211  | [email protected]     
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